L O G I O X P R E S S
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Terms and Conditions

TERMS & CONDITIONS

Effective Date: updated on 2/25/26

Welcome to LogioXpress. These Terms & Conditions govern your access to and use of our website, logistics services, and related platforms. By using our services, you agree to comply with these terms.

1. Definitions

  1. “Company” refers to LogioXpress.
  2. “Customer” refers to any individual or entity using our services.
  3. “Shipment” refers to goods, parcels, or freight handled by LogioXpress.
  4. “Services” refers to all logistics, freight, tracking, customs, and related services provided by LogioXpress.

2. Scope of Services

LogioXpress provides domestic and international shipping, freight forwarding, customs coordination, warehousing, tracking, and related logistics solutions.

All services are subject to availability, regulatory compliance, and operational capacity.

3. Customer Obligations

Customers agree to:

  1. Provide accurate and complete shipment details
  2. Declare the true value and description of goods
  3. Ensure proper packaging of items
  4. Comply with all applicable local and international laws
  5. Pay all applicable shipping fees, duties, and taxes

LogioXpress reserves the right to refuse shipments that violate regulations or contain prohibited items.

4. Prohibited & Restricted Items

Customers may not ship items that are illegal, hazardous without proper documentation, counterfeit, or restricted under international trade regulations.

Failure to disclose restricted goods may result in seizure, fines, or service suspension.

5. Payment Terms

Payment is required at the time of booking unless otherwise agreed in writing. Corporate clients with credit arrangements must adhere to agreed invoice terms.

Late payments may result in shipment delays or suspension of services.

6. Delivery & Transit Times

Delivery timelines are estimates and not guaranteed unless expressly stated. LogioXpress is not liable for delays caused by:

  1. Customs inspections
  2. Weather conditions
  3. Carrier disruptions
  4. Force majeure events
  5. Government actions

7. Risk & Liability

Risk transfers to the carrier upon dispatch unless otherwise specified.

LogioXpress liability is limited to:

  • The declared value of goods (if insured)
  • Standard carrier liability limits (if uninsured)

We are not liable for indirect, incidental, or consequential damages including loss of profit or business interruption.

8. Insurance

Optional shipment insurance is available at the time of booking. Claims must follow the procedures outlined in our Insurance Policy.

9. Claims & Disputes

All claims for loss or damage must be submitted within the specified reporting timeframe. LogioXpress will investigate and resolve claims fairly and professionally.

Disputes shall be governed by applicable commercial and trade laws of the jurisdiction in which LogioXpress operates.

10. Intellectual Property

All website content, branding, logos, and materials are the property of LogioXpress and may not be reproduced without written consent.

11. Limitation of Liability

To the maximum extent permitted by law, LogioXpress shall not be liable for:

  • Delays outside reasonable control
  • Losses due to inaccurate customer information
  • Regulatory seizures or customs penalties

12. Amendments

LogioXpress reserves the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of revised terms.

13. Contact Information

For questions regarding these Terms & Conditions, contact:

LogioXpress Customer Support
Email: info@logioxpress.com
Phone: +1 (213) 870-6799
Website: https://logioxpress.com/