PRIVACY POLICY

Effective Date: udpated 2/2/2026

LogioXpress values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect:

Personal Information

Full name
Contact details (email, phone, address)
Billing and payment information
Government-issued identification (if required for customs)

Shipment Information

Sender and recipient details
Package contents and declared value
Tracking and delivery records

Technical Information

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use collected data to:

Process shipments and payments
Provide tracking updates
Manage customs clearance
Improve our website and services
Communicate service updates
Prevent fraud and ensure security

3. Data Sharing

We may share information with:

Carriers and logistics partners
Customs authorities
Payment processors
Regulatory bodies
Technology service providers

We do not sell customer data to third parties.

4. Data Security

LogioXpress implements:

Encrypted payment gateways
Secure servers and firewalls
Restricted employee access controls
Regular system monitoring

However, no system is 100% secure, and customers share data at their own risk.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze traffic and usage patterns
Personalize content

Users may disable cookies via browser settings.

6. Data Retention

We retain customer information only as long as necessary for:

Service fulfillment
Legal compliance
Tax and regulatory obligations
Dispute resolution

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Object to data processing
Request data portability

Requests may be submitted to our support team.

8. International Transfers

For international shipments, data may be transferred across borders in compliance with applicable data protection laws.

9. Policy Updates

LogioXpress may update this Privacy Policy periodically. Updates will be published on our website with the revised effective date.

10. Contact Us

For privacy-related inquiries:

LogioXpress Data Protection Officer
Email: info@logioxpress.com
Phone: +1 (213) 870-6799
Website: https://logioxpress.com